Is the customer always right?
Absolutely not,
but...the decision to listen and learn from them is.
You're never going to win if your definition of success requires you to convince your customers that they're wrong.
Post by twetch#261
You just tell him "you're not my customer", and you're done with dilemma.
What the chain says
- Block
- 634 004
- Time
- 2020-05-08T17:10:55Z
- Signer
- 1DssKrWeFsoFXLHzDHBg6vELUqPgCexXd8
- App
- twetch
- Type
- post
- Content type
- text/plain
- Name in tx
- twetch#261
Fields the transaction did not carry are omitted. Open the payload to see the bytes as stored.
Signed by
1DssKrWeFsoFXLHzDHBg6vELUqPgCexXd8 VerifiedReplies (1)
If that's the right answer. And you're right...sometimes it's a perfect response. But sometimes, it's more profitable and satisfying to simply make them feel seen in a way that dissolves the problem without self-compromise.