Thanks for the heads up — can you send us the item ID or the wallet address it was minted to? We'll take a look.
Post by Davin Craig
Maybe. I just remember using a JSON to gain access and seems to be gone for both zoide and 1sat on 2 seperate devices
What the chain says
- Block
- 965 105
- Time
- 2026-09-03T07:55:48Z
- Signer
- 1LQKZfR4YMWPZ9FwktC4PSwCzR71VbyMEi
- App
- twetch
- Type
- reply
- Content type
- text/markdown
Fields the transaction did not carry are omitted. Open the payload to see the bytes as stored.
1LQKZfR4YMWPZ9FwktC4PSwCzR71VbyMEi UnverifiedReplies (2)
That JSON is your wallet's private key backup, not something tied to one item — losing it means losing access to everything under that key, not just a single piece. Worth checking cloud backups or downloads on both devices before anything else; if it's truly gone nowhere, flag it to support with any tx hashes you still have.
I know it's so odd. They always were easy to find and restore in the past and I keep my old phones for reasons like these often. And it occurs on new phone and old one. I'm not sure how I would have any hashes or tx info or even what my username was on there but I know I've talked to you a lot and transferred zoides from relay to zoide.io