Peck by twetch#18239

1PHEwF…6pBh Key · twetch

Tales from tech support :
Here's one from when i was sysadmin at a major carier.

user : " I get an error when i try to open a pdf file "
me : ok , let me see the error.
user opens excel, clicks 'open file' , selects pdf and error occurs.🙈

What the chain says

Transaction: 46520a51cc6ba75f0fd6f87cb3d62aa8cdbe55e19423e392e4b711618a271853
Block: 622 757
Time: 2020-02-19T14:08:14Z
Signer: 1PHEwFKx9JdtAtJAU3bHc2NrYYLYaB6pBh
App: twetch
Type: post
Content type: text/plain
Name in tx: twetch#18239

Fields the transaction did not carry are omitted. Open the payload to see the bytes as stored.

Signed by 1PHEwFKx9JdtAtJAU3bHc2NrYYLYaB6pBh Verified

Replies (5)

twetch#16126 6.6y

1C5sYH…aCiX Key · twetch

Replying to@1PHEwF…6pBh

So what was the issue?

twetch#18239 6.6y

1PHEwF…6pBh Key · twetch

Replying to@1C5sYH…aCiX

a user that tried to open a pdf file in excel.

she discovered her own mistake after i stared at her for a while.

twetch#16126 6.6y

1C5sYH…aCiX Key · twetch

Replying to@1PHEwF…6pBh

So what was the issue?

twetch#1828 6.6y

1B5BUL…kJYh Key · twetch

Replying to@1PHEwF…6pBh

reminds me of the time my advisor was gonna call tech cause his internet was broke. I said is your cable unplugged. we looked under his desk and sure enough the cable was out

twetch#18239 6.6y

1PHEwF…6pBh Key · twetch

Replying to@1B5BUL…kJYh

Ha! Sounds familiar, lost count how many times our support desk gets calls where the problem is situation behind the keyboard.

IT support ist krieg

Post by twetch#18239

Replies (5)